Placing an Order

Submitting a Written Purchase Order (PO)

Orders are placed once a project or job has been quoted (see quote request guidelines here). Most frequently, a purchase order on the customer's letterhead is submitted to us (via email or fax), listing:

  • The PO number
  • The part number
  • The order quantity
  • The due date
  • the price we quoted you
  • The quote # for reference
  • Any other special instructions

Submitting a Verbal Purchase Order

Generally, we prefer a written purchase order, but if it's a very simple job (such as, "drill & tap a hole here, cut this here, etc") that can be done in an hour or less, we can waive the necessity of a written purchase order and maintain a verbal agreement.

Payment

We do not accept credit card payments at this time. The majority of our transactions are paid for COD or on a NET 30 basis, which is convenient if your company plans on sending us POs with regularity. If the product we are making for you is going to be sold to an end user, please provide a copy of your state-issued resale certificate or reseller's permit so that we do not charge you sales tax. Non-profits and certain research & development projects are issued a tax-exemption number that will also suffice.